Lessons From the Past….Simple Vision for the Future

Listen to the Past…

I recently had the pleasure of having a conversation with a retailer who had 70 years’ experience. I am telling him about how retail has changed and how hard it is now for retailers and he informs me of the changes he saw. His name is Jess and he should be charging for his sage advice.

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Jess and I both proudly live in the Appalachian mountains of Kentucky. When Jess returned home after serving during World War II he started selling shoes door to door. As he told me “back then people didn’t come to town that often, you had to go to them” After the roads got built in the 50’s and 60’s and people could easily drive to town Jess opened a retail store. After a number of years of running a successful retail store in the 70’s Jess had to change once again. This time he had competition from the mass retailers. This time Jess offered better quality and better customer support. Up to the time Jess finally retired and closed his store at the age of 75 he could still remember your size and what kind of shoes you like.

Jess’s advice to me and I am proudly passing it along to you.

“Business will change. You can either stay ahead of the changes or get run over by it.”

Which lessons learned from your past business experience would you pass along?

What one key change is your business focusing on right now?

For more information on POS and Business Solutions contact Shawn at:

Shawn Thompson

sthompson@merchantsolutionsauthority.com

www.merchantsolutionsauthority.com

About Shawn Thompson

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